Senior Fin. Services Industry Consultant
Swift
Madrid, Spain
Posted on Swift website on 12 Mar 2025 (about 1 month ago)
ABOUT US
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
MBA or higher education
5 to 7 years experience in the financial services or related industry. In depth knowledge of one business/technical domain
Securities / Payments / Treasury / Trade / IT Infrastructures
01 . Analyse a specific business/technical domain in order to evaluate and understand short/medium term tactical (and potentially strategic) customer requirements
02 . Prepare underlying documentation and supporting business/technical flows, and deliver high-level presentations
03 . Articulate objective, relevant and accurate recommendations for the customer to make operational improvements. Identify potential business opportunities for SWIFT within the area covered by the team
04 . Help the customer and the relevant account manager translate the recommendations into clear and tangible actions for the business/technical area covered
05 . Flag and follow-up on product/service deficiencies internally at SWIFT and ensure consistent communication towards the customer
06 . Coordinate the work of a dedicated team in a specific market or technical area during customer engagement and ensure that the output of the team is of the highest standard
07 . Develop a strong and trusting operational relationship with (complex) customers during the engagement
01. Takes Accountab. for Delivering ResultsDecides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed.
02. Demonstrates Operational ExcellenceSets clear standards for quality of work; adheres to / encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction
03. Expands knowledgeContinually extends specialist knowledge as a means of anticipating and preparing for changes in the business; uses a variety of methods and opportunities to learn and to exchange knowledge; encourages and facilitates development of others.
04. Bus Understanding and Commercial SensePromotes and applies business/management principles to improve commercial performance through a deep understanding of SWIFT, the competition and the market; champions changes that strengthen competitiveness and the value proposition.
05. Builds and reinforces cust relationshipsBuilds and maintains effective working relationships with a range of customers; actively listens to and translates complex needs into appropriate solutions while remaining sensitive to the complexities of the business and SWIFT's commitment to integrity in all relationships; encourages others to demonstrate strong customer focus and responsiveness.
06. Leads with a team focusEncourages effective team working within and across the department; respects diversity and recognises contributions from colleagues; coaches and leverages others to achieve goals; leads by example and through constant demonstration of SWIFT values.
07. Communicates effectivelyCommunicates effectively across a wide range of practical or theoretical issues ; modifies communication style to optimise understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views.
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.
Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.