About us

The world around us is changing rapidly and so is the insurance industry. Now’s the right time to make a bold move and shape the future of insurance – this is Allianz Direct! As a pan-European online insurer of the Allianz Group, launched in 2019, Allianz Direct is on its mission to become the most customer-oriented and efficient insurer on the market. Allianz Direct is truly changing the face of insurance, in customer experience, and in technology, processes, people and culture.    An international team of business experts and engineers who live and breathe an agile way of working, are seeking to improve and change the way you do insurance. Driven by customer obsession and love for data, Allianz Direct strives for delivering an exceptional experience with a personal touch.   So, what makes Allianz Direct so unique? We believe in the power of simplicity and convenience and by doing so we have managed to set new standards when it comes to online insurance.

Job Purpose Role

The Head of Protection & Resilience is responsible for ensuring the business continuity, crisis management, and security resilience of Allianz Direct. This role oversees the Protection & Resilience (P&R) framework, ensuring compliance with regulatory requirements and Allianz internal policies. The role also leads efforts to strengthen operational resilience, mitigate risks, and enhance incident response capabilities.

As the leader of the Protection & Resilience team, this role requires strategic oversight, operational expertise, and strong collaboration across key functions such as IT, Information Security, and Data Privacy.

Key responsibilities

Leadership & Governance

Lead the Protection & Resilience team, overseeing internal and external teams responsible for business continuity, incident response, and security resilience.
Develop and implement a strategic roadmap for Protection & Resilience, ensuring alignment with Allianz Direct’s risk management framework.
Ensure compliance with regulatory requirements, Allianz internal policies, and industry best practices related to business resilience and security.
Act as the primary point of contact for senior leadership on all matters related to Protection & Resilience.

Business Continuity & Incident Management

Manage the Business Continuity Management (BCM) and IT Service Continuity Management (ITSCM) systems, ensuring all critical processes have robust contingency plans.
Lead the preparation and response efforts for crises, emergencies, and major incidents, coordinating cross-functional teams and external stakeholders.
Oversee regular business continuity testing, scenario planning, and incident simulations to validate resilience measures.
Ensure continuous monitoring, evaluation, and improvement of resilience capabilities across the organization.

Security & Operational Resilience

Oversee the Protective Security Management system, ensuring a structured approach to physical, information, and cybersecurity.
Collaborate with IT, Information Security, and Data Privacy teams to enhance Allianz Direct’s overall resilience posture.
Develop risk mitigation strategies to address emerging threats, including cloud security, cyber threats, and regulatory changes.
Implement and maintain an effective reporting and governance structure, providing senior leadership with visibility into protection and resilience performance.

Cross-Functional Collaboration & Training

Serve as Allianz Direct’s representative in group-wide Protection & Resilience communities and working groups, ensuring knowledge-sharing and alignment with global standards.
Drive awareness and training programs on crisis management, resilience planning, and emergency response across the organization.
Foster a culture of resilience, ensuring employees understand their role in business continuity and security preparedness.

Qualifications/Key skills

Technical Skills

Knowledge of regulatory requirements and industry standards related to business resilience (e.g., ISO 22301, NIST, Allianz internal frameworks).
Cloud security and resilience considerations
Ideally background/ experience in Information Technology

Required Experience

Experience in Protection & Resilience, Business Continuity, Risk Management, or Security Governance in a multinational environment ( Minimum 7 to 10 years)
Strong experience in Business Continuity Management (BCM), Crisis Management, and Information Security or equivalent function (Minimum 7 to 10 years )
Demonstrated ability to lead and develop teams, with experience in managing cross-functional stakeholders.(Minimum 3 to 5 years )

General Skills

Problem-solving, decision-making, and crisis management skills
Strong interpersonal and stakeholder management abilities, with the capability to engage with senior leadership
Confident, clear and effective communication skills both written and verbal
Strong collaboration across business units and key functions such as IT, Information Security, and Data Privacy

Required Education / Certifications

Bachelor's degree in risk management, security studies, business administration, or a related field
Experience in risk management, information security, or business continuity planning
Certification as Crisis Manager or BCM Lead Auditor

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Great to have you on board. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group