Job Description:
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.
Position Title: SAP Basis Delivery Lead/Consultant with GermanLocation: Remote/On-site (as required by the project)
Key Responsibilities:
Provide technical support and leadership in a complex mission-critical SAP environment.
Act as primary contact for customers for any operational and technical topics, including SAP technical consulting
Lead and execute SAP projects and complex changes, such as new implementations, migrations, upgrades, conversions,
maintenance activities. Work with other domains to establish implementation plans for SAP changes, projects, backup
and recovery.
Provide solution options and participate in high availability designs (HA/DR).
Ensure supported components are maintained, optimized and used effectively.
Manage escalations of critical incidents (with root-cause in technical area).
Define and setup SAP and DB monitoring based on standards in order to meet SLA’s.
Oversee ITIL processes (incident, change, release and problem management...).
Handle Change Requests, acting as Change Manager, in process & in tools.
Participate in regular account review sessions with the customer and Account Service Team.
Execute Project management for technical tasks / technical SAP project management.
Identify automation opportunities and drive their implementations.
Forecast and raise technology requirements based on technical and clients needs.
Consult on the architecture and design of hardware and software within the client's environment.
Ensure that technical system documentation is up to date (CMDB, Operational procedures).
Provide internal SAP technical training for lower-level teams.
Knowledge and Skills required:
Technical skills:
5+ years of related SAP Basis administration experience with SAP products (SAP ECC/ERP, etc.)
Administration knowledge of DBMS, such as HANA, DB2, Oracle, Sybase ASE, MaxDB, MSSQL
Experience with SAP and DB technical daily operations, SAP and DB life-cycle management
Experience with SAP implementation / migration projects from SAP Basis perspective
Experience in managing SAP / DB environment changes and upgrades
Experience in Performance Tuning and Monitoring
Advanced OS administration skills (Linux, Unix, Windows)
Basic understanding of computer network concepts (WAN/LAN, TCP/IP, DNS...)
Soft skills:
Fluent English (min. B2) spoken and written
Fluent German (min. B2) spoken and written
Ability to professionally handle client requests, both on time and thoroughly
Proactiveness: identify opportunities for improvements that positively impact operations and customer experience
Strong organizational and interpersonal skills
Excellent problem-solving ability
Ability to work independently and/or in the team, ability to lead the others
Ability to step into running projects and resolve issues
Ability to communicate complex situations to technical as well as non-technical clients
Nice to have:
SAP Basis (Netweaver) Certified, HANA (or other DB) certified
Experience with S/4HANA, BW4/HANA
Experience with Solution Manager, FRUN administration
Experienced in system migrations, both homogeneous and heterogeneous, or SAP’s OS/DB migration certification
Shell scripting experience
… And what do we like the best about working here?
Work-life balance
Flexible working hours
Home office opportunities weekly
Possibility to receiving time off in lieu for overtime hours
Personal development and career opportunities
In-house trainer and online university where you can find books, tutorials, online trainings…
Benefit points for your education
Rotational Program: Gives you the chance to gain experience with another field by working in a different department
What’s so cool about DXC Prague?
DXC Technology is one of the most diverse workplaces in Prague.
You can find us in the thriving, easily accessible Pankrac area, where 800 professionals from 61 different nationalities thrive in IT, Finance, Controlling, Accounting, Marketing, and Human Resources in our brand-new, sunny office space.
At DXC we know that our strength is our people - which why you will always be welcomed by experienced professionals, ready to train you and invest in your personal growth.
DXC is committed to offering vertical and horizontal growth opportunities for top performers, as well as in-house and external training from external certified partners.
You can check out our website: DXC Technology
Be a part of our story. Join us today.
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