Jobs / Workday / Partner Digital Manager
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Partner Digital Manager
Workday
placeCosta Rica
Posted on Workday website on 17 Mar 2025 (about 1 month ago)
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Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.The Digital Partner Management team is leading the transformation of Workday's Partner ecosystem, driving growth, scalability, and industry differentiation. We are building a unified global digital Partner strategy that balances consistency with regional nuances to enhance reach and deliver long-term success. This is an exciting opportunity to join a dynamic, cross-functional team at the forefront of designing innovative programs, systems, and processes that empower our workmates, enable Partners, and amplify global impact.

About the Role

Join a leading SaaS-based Partner Operations team and build a career at the forefront of Workday’s Partner ecosystem. In this role, you will gain hands-on experience and develop expertise in Workday’s Partner Program, supporting the growth and compliance of new and lower-maturity partners.

You will serve as a key point of contact, providing 1-to-many support to address partner inquiries and concerns related to the Workday Partner Program. These inquiries span a broad range of topics, including onboarding, program requirements, tenant provisioning, training, partner agreements, sales and marketing assets, and upcoming Workday events. This breadth of topics provides a unique opportunity to learn various aspects of the enterprise software business and the attributes of an exceptional partner program.

Additionally, you will develop and execute integrated content and communication strategies that drive partner adoption across the digital partner segment. This includes designing and overseeing automated partner journey workflows that combine strategic content and communications, while developing and performing partner-based webinars and partner office hours to enhance engagement and knowledge sharing.

You will drive cross-functional collaboration between content, communications, product, and technical teams, and implement data-driven approaches to measure content effectiveness, program success, and partner engagement.

Your contributions will be critical to delivering high levels of partner satisfaction through responsive, effective partner management and support, ultimately driving partner growth and success within the Workday ecosystem.

About You

Basic Qualifications

  • 3 + years of experience working in a software partner organization in partner management OR Enablement.

  • 1+ Digital or Scale partner management

Other Qualifications

  • Excellent interpersonal skills including active listening.

  • Proficient digital literacy

  • Knowledge of, or ability to learn, product, service, or area of customer service specialization

  • Technical background and ability to learn and absorb technology quickly

  • The ability to communicate effectively with people at all levels

  • The ability to ask clear and detailed questions of the customer to ascertain the exact details of the problem

  • Model, live and lead to the Workday Culture and VIBE values.

  • The sort of personality who thrives in a dynamic environment.

Our Approach to Flexible Work 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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Workday, Inc., is an American financial management, human capital management, and student information system software vendor.
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