Job Summary

Strategy

• Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes

• Processing day to day activities for Corporate Action in accordance to established procedures.
• To perform specific duties as instructed by the team management in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set.
• To reply to all enquiries within agreed service standards.
• To take proactive actions for continuous improvement in service delivery.
• To support the development and enhancement of the Securities Services processing systems to meet countries and business needs and more importantly in meeting the needs of the clients.
• Good people management skills, problem solving ability, service delivery monitoring, staff training, driving process improvement and error reduction etc. High engagement and team motivation skills are required.

Key Responsibilities

Governance

• Processing transactions processed by associates and authorize those that fall within own-delegated release authority.
• Verify transactions processed by Associates and authorize those that fall within own-delegated release authority.
• Checking of and/or approving CA related instructions against Securities Services systems.
• Assist management in overseeing the daily operations of the team and contribute towards meeting the team’s objectives.
• Ensure that the Operational Performance Metric requirement, defect management and processing turnaround standards are achieved.
• Ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/Group.  
• The person should also have good system skills, problem solving , analytical , handling multiple geographies, workflow management, contributing innovative ideas for better productivity, risk reduction process controls, training etc and Process supervision and people management skills. Drive continuous process improvement, monitor SLAs Responsible for RCA and Escalation management.

Skills and Experience

• Securities Services Operation (SSO) in countries
• Securities Services GBS India and GBS Malaysia

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.