Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Data entry assistants are response for either leading a small group of data entry clerks or performing quality check on the processed data and participating in the system output design & the analysis of system change requirements. Data entry is also their partially routine.Find your 'better' at aiaWe don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives！If you believe in better, we’d love to hear from you.

Data Processing

• Verify data capture and policy inquiry result
• Provide efficient and effective service ensuring that our agreed service standards are met

• Perform User Acceptance Test (UAT) for system enhancement and new product development

Operation Management

• Assist group leader to take care of the operational team and ensure the agreed service standard are met.
• Deputies immediate assistant supervisor during their absent
• Provide QA report to QA officer on a timely manner
• Conduct on-the-job coaching to junior staff

People Management

• Monitor team staff performance and handle staff problem promptly and properly, report on results with efficient and proactive way
• Identify team training needs and follow up with suitable training arrangement
• Make decision when referred by junior staff
• Hold in-house briefings to staff regularly
• Actively participate, co-ordinate and promote staff participation in company/department team building activities

Financial and Non-Financial Measures:

• Efficiency and effectiveness
• Accuracy, timeliness and completeness of work produced
• A good team member with the ability to work with pressure
• Internal & External Audit
• Interpersonal skill

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.