Company Description

Life at Grab 

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Get to Know the Team Join our Transaction Platform team — a dynamic group at the core of a critical division focused on ensuring seamless transaction processing across key verticals like Mobility, Food, and Mart. You’ll collaborate closely with cross-functional teams spanning Data Science, Analytics, Design, and Operations, in an environment that values both innovation and teamwork.

Get to Know the Role As a Lead Product Manager for the Post-Transaction Management space for our merchants, you’ll be at the forefront of building scalable and reliable platform solutions that enable businesses to seamlessly make, receive, track, and manage transaction-related payments. This hybrid role is based in Beijing and reports to the Head of Product, Transaction Platform. The Critical Tasks You Will Perform

• Define and implement the product strategy and roadmap for the Post Transaction Management Platform.
• Lead operational improvements in areas such as payment reconciliation, settlement reliability, refund accuracy, and merchant support efficiency.
• Collaborate with cross-functional teams including Data Science, Analytics, Design, and Operations to drive a culture of experimentation and continuous improvement.
• Leverage data to inform decisions, evaluate product performance, and clearly communicate impact to leadership.
• Set and manage success metrics that align with organizational goals and reflect platform reliability, efficiency, and user satisfaction.
• Partner with multiple product teams to develop scalable solutions that address shared challenges across products and markets.

Qualifications

What Essential Skills You Will Need

• Product Management Expertise: 5+ years of experience in product management, with exposure to platform or transaction-focused domains.
• Analytical Mindset: Proven ability to turn data into actionable insights that drive measurable improvements in reliability and operational outcomes.
• Strong Communication: Skilled in simplifying complex technical concepts for diverse audiences across the organization.
• Execution Excellence: Track record of leading complex projects end-to-end and delivering impactful outcomes.
• Collaborative Approach: Adept at aligning cross-functional stakeholders and driving toward shared objectives.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.