Strategy
• Identify Right Corporate Partners target i.e., both size and natural need. • Develop Pitch book and professionally pitch at Corporate Partners for a ‘Win-Win’ business collaboration. • Successfully on-board quality Corporate partners, especially Taiwan-funded partners, contributing to Pan China Yearly QPC target across CPBB business and cross border referral opportunity to Taiwan. • Conduct appropriately and professionally as SCB representative; no mis-selling/over-promise on Bank’s commitment to Corporate Partners. • Conduct & present factual Corporate Partnerships information, background and strategies. • Corporate Partners relationship management including running referral program and/or other initiatives at Corporate Partners to drive outcome as per planned. • Make regular monthly visit and conduct feedback to further improve/explore further product enhancement/platform integration and or other opportunities. • Lead the streamline business operation between Corporate Partners and SCB. • Lead end to end alignment with SCB internal stakeholders not limited with CPBB on Corporate Partners proposition implementation. • Track & monitor corporate partners performance as per approved financial plan and justification for corporate partnership renewals. • Meet Corporate Partners governance criteria and requirement incl. visitation, documentation check etc. • Ensure all Corporate Partners materials are officiated by Legal & Compliance for external usage. • Follow through that SCB & Corporate Partners both fulfil Legal Contract agreements. • To keep abreast with latest bank policy, changes in regulations/compliances, budget controls as well as current market trends, clients’ needs, especially competitor strategies. • Regular review as per DOI and exceptional cases investigation and following up. • Commission verification & payment (PO/Payment notice & invoice collection).
Business • Prospect & pipeline Quality Corporate Partnerships with a sizable client base, especially focus on Taiwan-funded corporations for quality Taiwanese client acquisition. • Co-work with CN segment team to provide input for CVP development to acquire Taishang corporate & individual account to on board SCB • Pitch SCB CVP to Taishang corporations to acquire QPC / Qualified payroll accounts • Co-work with distribution RM and acquisition BDE to ensure smooth on boarding journey & pleasant client experience
Processes
• Identify Right Corporate Partners target i.e., both size and natural need. • Develop Pitch book and professionally pitch at Corporate Partners for a ‘Win-Win’ business collaboration. • Successfully on-board quality Corporate partners, especially Taiwan-funded partners, contributing to Pan China Yearly Revenue target across WRB business and cross border referral opportunity to Taiwan. • Conduct appropriately and professionally as SCB representative; no mis-selling/over-promise on Bank’s commitment to Corporate Partners. • Conduct & present factual Corporate Partnerships information, background and strategies. • Corporate Partners relationship management including running referral program and/or other initiatives at Corporate Partners to drive outcome as per planned. • Make regular monthly visit and conduct feedback to further improve/explore further product enhancement/platform integration and or other opportunities. • Lead the streamline business operation between Corporate Partners and SCB. • Lead end to end alignment with SCB internal stakeholders not limited with WRB on Corporate Partners proposition implementation. • Track & monitor corporate partners performance as per approved financial plan and justification for corporate partnership renewals. • Meet Corporate Partners governance criteria and requirement incl. visitation, documentation check etc. • Ensure all Corporate Partners materials are officiated by Legal & Compliance for external usage. • Follow through that SCB & Corporate Partners both fulfil Legal Contract agreements. • To keep abreast with latest bank policy, changes in regulations/compliances, budget controls as well as current market trends, clients’ needs, especially competitor strategies. • Regular review as per DOI and exceptional cases investigation and following up. • Commission verification & payment (PO/Payment notice & invoice collection).
Risk Management • Adherence to laws and regulations, internal risk and compliance policies (including anti-money laundry, sanction, anti-bribery & corruption and relevant FCC risks) and the Group Code of Conduct • Establish the appropriate control and assurance mechanism to comply with all internal and external standards and policies • Proactively learn and take actions to ensure conduct initiatives well implemented • Lead, educate, monitor and ensure the team to uphold bank’s high standards of conduct • Improve risk indicators, control indicators and discipline management data against 2020 performance • Zero tolerance for any proven mis-selling case • Enhance client experience through continuous improvement in service delivery • Further strengthen conduct culture and compliance vigilance thru revamped Conduct Workshops in NA • regulatory complaint ratio <5% • Retail Net Promoter Score (NPS): Best-in- class
Governance： • Meet Corporate Partners governance criteria and requirement incl. visitation, documentation check etc. • Ensure all Corporate Partners materials are officiated by Legal & Compliance for external usage. • Follow through that SCB & Corporate Partners both fulfil Legal Contract agreements. • To keep abreast with latest bank policy, changes in regulations/compliances, budget controls as well as current market trends, clients’ needs, especially competitor strategies. • Regular review as per DOI and exceptional cases investigation and following up. • Commission verification & payment (PO/Payment notice & invoice collection).
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct. • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. • Lead the [country / business unit / function[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * rities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
Key stakeholders
• Retail Banking each department • Corporate Banking
• A University degree, major in Marketing, Business or equivalent is preferred. • Has Retail Banking background with minimum 6 years of working experience in banking/merchant acquiring industry. • Local residence, have existing relationship with external counterparts. • Have a positive working attitude and outlook in life. Willingness to work hard for desired outcome. • Have a pleasant personality and personal values are aligned to SCB Corporate values. • Appreciates and understands Teamwork and collaboration. • Is Independent. • Ability to direct with clarity of thoughts in translating Strategic goals to task. • Skilled in various Internal & external stakeholders engagement and solutioning. • Have strong execution capabilities. Project planning & management skills are preferred. • Ability to lead and coordinate across multiple stakeholders to achieve outcomes. • Good presentation / negotiation / communication skills.
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