Description -

Job SummaryThis role is responsible for establishing strategic relationships with key customers and collaborating across teams to inform product decisions and enhance organization strategy. The role coordinates complex integrations while mitigating risks and guiding juniors to ensure project success. The role stays updated with industry trends and the latest innovations to share impactful insights and ensure compliance with the policies and procedures.Responsibilities

• Fosters deep and strategic relationships with key customers and stakeholders, acting as a trusted advisor and influencing their business decisions.
• Collaborates extensively with cross-functional teams, such as R&D, product management, marketing, and executive leadership, to provide insights that inform product roadmap decisions and improve overall organization strategy.
• Utilizes advanced analytics and reporting tools to provide in-depth insights to customers on the impact and value of the proposed solutions.
• Leads the design and implementation of highly intricate integrations with third-party solutions, showcasing the organization's ability to seamlessly connect diverse technologies.
• Identifies potential risks associated with complex solutions and develops strategies to mitigate them, ensuring successful project outcomes.
• Works closely with sales leadership to develop specialized training programs and resources for the sales team, empowering them to effectively communicate complex technical concepts to customers.
• Provides thought leadership within the organization and to customers, staying ahead of industry trends, technological advancements, and market shifts, and translating these insights into actionable strategies.
• Stays updated with relevant industry regulations and compliance standards, ensuring that solutions meet requirements.
• Organizes innovation workshops to explore new ways to address customer challenges and create novel solutions.
• Acts as a mentor to junior team members, guiding their professional growth, sharing deep product and domain expertise, and promoting a culture of excellence and continuous improvement.

Recommended Education & Experience

• Four-year or Graduate Degree in Engineering, Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in technical selling, consultative selling, account management, or a related field.
• Fluent in English, Spanish and French will be highly valued.

Knowledge & Skills

• Microsoft Suite
• IT Infrastructure
• Presales
• Application Programming Interface (API)
• Cloud Services
• Customer Success Management
• Enterprise Application Software
• Extract Transform Load (ETL)
• Product Management
• Sales Process
• Sales Prospecting
• Software As A Service (SaaS)

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity 

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement