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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Type: Full Time, Permanent

Work Location: 4071 NORTH SERVICE ROAD, BURLINGTON, ON L7L 4X6, Canada

Shift: Monday – Friday, 12:30 pm – 9:00 pm (depending on when last truck leaves)

Pay rate: $21.42/hr.

Responsibilities

• Monitors activities for service orders.

• Updates reports as required.

• Records inbound and outbound equipment.

• Monitors scheduled versus actual equipment types.

• Investigates overdue shipments.

• Records time of departure, destination, cargo, and expected time of return.

• Receives and resolves higher level problems and escalates problems to higher level management with suggested solutions, as appropriate.

• Plays key role in assuring the timely dispatching and coordinated pickup and delivery of customer orders within stated performance measures.

• Learns, understands and works with the enterprise dispatching system.

Qualifications:

• High school diploma, GED or International equivalent

• 2 years’ customer service and/or dispatch experience in a transportation, distribution or order-fulfillment industry

• Strong communication skills

• Intermediate Microsoft Office (Word, Excel, and Outlook) skills

• TMS and Chep portal knowledge

• Accurate and rapid data entry and retrieval

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.