The Opportunity

As a Senior Data Engineer, where you will play a pivotal role in shaping the future of our data analytics capabilities on Azure and AWS platforms. You will apply your expertise in cloud technologies to provide administration and operational support, while also developing automation solutions for provisioning Azure services.

This position, you will implement critical security controls and supply to the development of value stream codebases. Your leadership skills will be critical as you guide a small team, offering technical direction and fostering collaboration. Through Agile sprints, you'll support rapid iteration, translating user needs into software requirements and maintaining robust data pipelines.

This is an exciting chance to work closely with Data Engineers, information architects, and Data Scientists to innovate and deliver high-quality solutions that drive business outcomes.

Responsibilities:

on experience providing Administration and Operational support for Azure and AWS Cloud Data Analytics services and cloud technologies such as Azure Synapse, Azure Databricks, Azure Data Factory, Azure Purview, etc.
Develop automation of provisioning Azure services and resources
Implementing security controls on cloud PaaS, and IaaS based solutions
Supplies to portions of value stream codebase
Lead small team and provide technical guidance to junior staff and project team
Builds, codes, tests and maintains high quality software/maintenance scripts/dashboards/reports
Participates in Agile sprints; supports rapid iteration and development and deployment
Translates user requirements into software requirements
Supports batch application jobs
Maintains data pipelines, application framework, infrastructure for data generation; works closely with Data Engineers, information architects and Data Scientists
Administration and Supporting process like Incident, Change & Problem Management
Access Control Management
Risk and Vulnerability Management

What motivates you?

You obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

Bachelor’s degree or equivalent experience in technical field
Experience in Azure Data Lake Environments.
Knowledge with data integration tools (e.g., Informatica PowerCenter, APIs, IDMC) and cloud platforms (e.g., AWS, Azure, Google Cloud).
Excellent problem-solving skills & Root cause analysis required for this job
Strong communication skills, with the ability to explain complex technical concepts to non-technical partners.
Ability to work independently and multi-functionally in a fast-paced environment.
Ability to establish relationships, engage and influence others, work with business units, architects, peers and partners globally

What can we offer you?

A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.

Must Have:

Provide technical support for enterprise data platforms, databases (SQL, Synapse SQL Pools, Mongo DB) and ensuring their optimal availability and reliability.
Provide L2 level support for Pipelines/Batch jobs. Should be able to understand the code and provide timely resolutions and meet the SLAs
Demonstrable experience as Enterprise Platform/Data Support Engineer or similar role.
Experience in supporting technologies (i.e. Azure Data Factory, Databricks, Synapse & Purview)
Point of contact for downtime communication
Deliver training and support as required to GOCC Teams, first level support engineers and new team members.
Collaborate with level 1 support teams in resolving incidents.
Develop automation of provisioning Azure services and resources
Experience in Devops & CI/CD tools GitHub, Terraform, Visual Studio required.

Good to have:

Experience in Devops & CI/CD tools GitHub, Terraform, Visual Studio required.
Experience with New Relic & Moogsoft monitoring tools
Familiarity with scripting languages such as Python or Shell scripting for automation.

Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together.
Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
Continuous innovation
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion
We champion an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all collaborators and has a positive social and environmental impact.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$94,220.00 CAD - $174,980.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.