The Operation Analyst, Fund Operations will be part of a dynamic and knowledgeable team with a variety and distinct responsibilities ranging from Funding & Trading, Fund on Fund capital stock allocations, Fund initiatives as well as supporting internal and external audits and stakeholders.

The successful candidate should have some background and knowledge of operations fund lifecycle, including client transfer agent systems and processes, accounting skills, and an ability to build relationships with impacted stakeholders.

Position Responsibilities:

• Ensure Funding and Trading are processed accurately within tight deadline.

• Perform VPA (Funding & Trading System) and validate all input/output files and review the controls.

• Participate to All day-to day Trust Accounting activities / tasks.

• Evaluate and process adjustments required on Trade and Cash Movement.

• Prepare Daily Management Summary Report for Management Review.

• Monitor activities on Non-Standing Orders / Special Funds

• Answer emails in a timely manner & communicate with other departments within Manulife and Outside.

• Prepare Daily Stock cash movement and communicate activities with various stakeholders, assist in Audit as required and additional duties as assigned.

Required Qualifications:

• Bachelor’s degree in Accounting, Finance or Business Administration with 1-3 years of relevant financial services industry experience.

• Ability to work independently and as a team with a customer focus

• Detail- oriented with a high level of accuracy

• Ability to multi-task in a fast-paced, deadline-driven environment

• Demonstrate initiative and take responsibility

• Strong analytical and problem-solving skills.  Ability to break down an issue, isolate and resolve the problem(s).

• Proficiency with Microsoft Office, specifically Excel.

• Proven task management skills adhering to deadlines.

• Strong customer service focus

• Flexible start time. Should be able to start at 7:00am

Preferred Qualifications:

• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Québec.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.