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Job Category
Customer SuccessJob Details
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We are currently seeking an RVP, Services Sales Lead in Brazil to join our growing Professional Services sales team within Customer Success Group (CSG). As a critical member of the GTM and Professional Services Team, you are responsible for building relationships with our license sales and extended functional teams (such as delivery, services pre-sales, product, success managers, operations, creative teams, legal, delivery and more) to understand, evaluate and strategically advise our internal teams and the customer on programs to execute on their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization. You will be the representative of the Professional Services Organization in Brazil handling directly the Go To Market Teams and leading by influencing all organizations that support our targets such as Delivery, Global Delivery Centers, Licenses, Alliances, Employee Success, Operations etc
Responsibilities:
Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
Facilitate qualification, deal cycle participation, account reviews and value assessments
Drive awareness within a micro-vertical to develop repeatable motions
Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
Serve as a key SME, leader, and professional services consultant to our license sales teams
Serve as the liaison between internal teams and the customer
Lead a team of Account Partners selling Salesforce Services to our customers.
Formulate and implement a strategy to improve business growth for your Territory.
Coach and mentor team following AMER Commercial Office best practices and Sector-specific strategies
Represent our Professional Services Organization and influence our main support organizations such as Delivery, Global Delivery Centers, Licenses, Alliances, Employee Success, Operations etc
Basic Qualifications:
Experience working within a consulting landscape for a minimum of 15+ years
Strong Professional Services background as a partner or high level executive of large Services Organizations
Professional Services Sales management experience and or training
Shown sales leader leading a team responsible for $45+M book of business
Experience negotiating teaming agreements with partners and licenses organizations
Experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
Ability to build assets from scratch including marketing, sales and strategy solutions
Experience working with global procurement leads to negotiate pricing and deal strategy
Strong executive presence to help resolve project issues, participate in Project steering committees etc
Proficiency in Portuguese and English
Preferred Qualifications:
Served as a book-of-business owner or leader for 10+ years
Worked within a consulting services space either with a systems integrator or product organization as a partner or director
Experience delivering strategic initiatives and/or programs for a firm-based model or product company
Ability to maneuver and work with the C-Suite during a strategy cycle including work-shopping
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