Company Description

About SEEK

SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.

Life at SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to work in technology for the fourth year in a row. We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.

Job Description

As a Facilities Specialist at SEEK, you'll be part of a fast-paced and supportive environment where you can make a real difference. You'll work on complex challenges that have a direct impact on people's lives, helping us evolve our business and reach new heights.

The Facilities Specialist (ANZ) is a critical business support role within the Facilities stream of SEEK’s Office Experience team. This position oversees the facility operations across all of SEEK’s offices in Australia and New Zealand, taking responsibility for the planning, implementation and optimization of facilities management practices.

The role encompasses management of the day-to-day facilities operations through developing and delivering on comprehensive operational plans, such as preventative maintenance programs, management of service delivery contracts and co-ordination of third-party contractors. As the first responder for complex facilities issues this role serves as the primary liaison between SEEK, landlord representatives and service providers, in managing both planned and reactive works. To ensure outstanding delivery standards, this role must hold strong technical knowledge and is hands on as needed to get the job done.

The Facilities Specialist demonstrates strategic thinking and makes independent decisions as appropriate to drive continuous improvement. Contract management, vendor performance, optimisation and cost efficiency are key focus areas to ensure SEEK offices maintain exceptional standards and enhance the overall office experience of employees while delivering value for money.

What You’ll Do:

Respond to and manage all day-to-day facility related queries and requests raised by SEEK employees
Manage SEEK’s preventative maintenance schedule and all reactive maintenance works, liaising with contractors and building management where appropriate to ensure all works are completed within the required time frames
Work in consultation with the Facilities Manager (APAC) to develop/improve/refresh/evolve and implement effective processes and procedures relating to office service delivery to the business
Monitor and maintain all safety and emergency procedures across all locations and hold the role of Chief Emergency Warden in SEEK’s Melbourne office.
Provision of cost effective and efficient facility services. In doing so identify opportunities / initiatives to improve productivity and minimise costs over time
Manage relationships, contract compliance and service level agreements with vendors ensuring a high standard of service delivery

The Team

The purpose of the Office Experience (OX) team is to provide office, facilities and people support for SEEK, as well as ensuring high levels of internal administrative support to SEEK employees.

The OX team is part of the People and Culture function. The OX team consists of three streams 1) Facilities Management, 2) Office Services, and 3) Data and Insights.

Qualifications

Previous experience in a busy facilities/property management role across multiple sites
Strong understanding of both hard and soft facilities services
Previous experience using CMMS, Building Management System (BMS) and other FM related platforms
Strong data analytics skills with the ability to customize reporting data to meet the audience needs
Excellent written and verbal communication skills with the ability to influence and negotiate with internal and external stakeholders.
Strong time management and attention to detail
Strong understanding and application of MS Office (Word, Excel, PowerPoint, Outlook) - Advanced
Flexibility and ability to respond to the changing needs of the business
Ability to build rapport and trust easily
Understanding of the role connecting people and teams, and office environments have on building a strong culture
Customer focused can-do, friendly and positive attitude
Ability to ‘think on your feet’ and problem solve
Enthusiastic and motivated

Additional Information

At SEEK we offer:

Annual Performance Bonus Plan
Support of flexible working, including a mix of office and work from home days depending on your role.
Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
SEEK is committed to operating sustainably, certified carbon neutral for its business operations (through Climate Active), purchasing renewable energy for our office and working-from-home emissions and a target for net zero by 2030.
Frequent events including sports days, annual Christmas party, hackathon, and trivia
Free kick-start breakfast every morning and fresh fruit available all day in our offices
Casual dress – every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.