Employment Type

Permanent

Closing Date

16 Apr 2025 11:59pm

Job Title

Emerging Technology Senior Specialist

Job Summary

As the Emerging Technology Senior Specialist, you play a critical role incubating and commercialising new technologies that enhance Telstra’s product strategies and competitive advantage. You partner with vendors to bring new technologies to market that deliver a great customer experience and build Telstra’s reputation as a globally innovative Tech Company.

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Focus of the RoleThe Emerging Technology Senior Specialist working in the Developer Platforms and Sport team plays a key role directly aligned with strategic objectives across Product Simplification, Digitisation, API first products bringing together the key internal and external teams required to make the customer experience the best for all users.

What We Offer

Performance-related payAccess to thousands of learning programs so you can level-upGlobal presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

Product & Technology - Product Management is responsible for developing and managing Telstra's product portfolio.

• Contribute product, operational and/or technology expertise to the team to enable it to develop product strategic and customer outcomes 
• Lead the operational excellence of the platform and product releases to achieve partner and company outcomes 

• Collaborate with engineering, operations, vendors and partners to drive the execution of customer experience and commercial goals 

• Support product roadmap and prioritisation of work for product upgrades, maintenance stability 

• Implement data analysis techniques to effectively identify efficiencies, platform resiliency measures 

• Collaborate within the product team and across the broader stakeholder group, including engineering, to create a superior end-to-end customer experience that drives platform growth and commercial growth 

• Identify risks and impacts, develop and execute product releases 

• Contribute deep digital product operational excellence to enable the team to continuously improve product performance, including identifying and addressing market trends, commercial matters, competitive threats, security, compliance and regulatory issues 

• Participate and embrace the Agile ways of working mindset and practices for the team 

• Work on optimising the end to end customer engagement process to deliver a better customer experience. 

• Ensure clear direction is communicated to engineering and operations teams when defining and prioritising features, enhancements and customer requests.

About You

• Excellent domain knowledge of technical platforms and data sources within the Sports digital industry

• Experience in Australian stadia technology and onsite network testing capability  

• Extensive experience in system, UAT, API, Mobile Apps and Web Testing, Charles proxy debugging tool, Postman, seeTest, and LambdaTest cloud platforms. 

• Technical BA with data providers, vendor and partner API’s, CMS and internal middleware systems 

• Expertise in compliance and regulatory risks associated with advertising partners and their domestic legal restrictions 
• 5+ years’ experience across one or more technology/product domains  
• Product management experience, with track record in developing, managing and exiting products/services 
• JIRA/Confluence skills 
• Experience in agile methodology & delivery 
• Strong stakeholder management skills 

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.