Senior Product Manager – Self-Managed Super Funds

See yourself in our team

We are building tomorrow’s bank today.

Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. Within RBS, the Wealth & Private Team is responsible for the full spectrum of a customer’s wealth needs. It comprises teams focussed on wealth creation and wealth protection, ranging from mass market to mass affluent to high-net-worth customer segments.

Do work that matters

As a Senior Product Manager Self-Managed Super Funds (SMSF) you will be responsible for business planning and managing initiatives across cross-functional teams within the Bank and the SMSF portfolio to grow our customer base. This may include influencing product roadmap & design, digital feature delivery, distribution, business development, pricing and policy, as well as driving continuous improvement initiatives to ensure products meet customer needs and risks are managed effectively.

On any given day you will

• Inform and execute against the SMSF product strategy, objectives, roadmap and growth opportunities including integration back into the Bank

• Developing a deep understanding of the consumer needs and segmentation to identify and prioritise new opportunities for growth, enhancing the experience, features and functionality supporting the product vision and improve consumer NPS

• Be a key point of contact for our SMSF business partners to manage and enhance the partnership, jointly formulate product roadmaps and strategy, manage workflow, prioritise activities and deliver projects/initiatives

• Work collaboratively and consistently with other Senior Managers and to simplify and solve complex problems with the objective to grow the product and deliver on the product and digital roadmap within an Agile framework.

• Use and analyse data insights to grow the products and optimise the customer experience and profitability

We’re interested in hearing from people who have

• Product management experience with strong background in digital delivery and distribution, preferably covering SMSF products.

• Demonstrated experience in product development / Customer Value Proposition development

• Demonstrated experience managing products across the lifecycle from concept to end of life

• Excellent internal and external stakeholder management and influencing skills

• Excellent time management, organisational and confident presentation skills

• Experience in successful delivery of complex, large-scale projects desirable, preferably within the Agile delivery framework

• Sound commercial acumen and strategic thinking capability

• Sound problem solving capability

Working with us:

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. You’ll be empowered to do your best work and be given the choice on when and where that work happens. We really love working here, and we think you will too

We operate in a hybrid working environment, meaning a blend between being in the office and working remote.

If this sounds like you, apply today!