Drive connections that matter in every moment.

Optus is more than just a telco – we’re the team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time. Every day our team of 6,000+ passionate people embrace a ‘yes’ mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs. Here, you’ll find a community that thrives on challenging themselves and changing the game. A place where you can build strong networks and long-lasting relationships, powered by lively collaboration, unwavering support, high flexibility, and a healthy dose of daily optimism.

Are you a conscientious and innovative person with a passion for excellence? We're on the lookout for a Retail Operations Specialist to lead operations at various locations in Adelaide, and help us create lasting customer experiences.

You'll be the behind-the-scene's maestro, orchestrating the seamless flow of operations. Your mission? To safeguard our stock and cash, empower teams with the latest policies, and ensure our business requirements are not just met, but exceeded.

Day in the life of a Retail Operations Specialist at Optus

Mastering all operations, championing stock control, and orchestrating the store's rhythm
Backing up our Store Manager, ensuring every operational and financial goals are met
Keeping the safety torch ON, training teams with precision processes and WH&S compliance
Collaborate with colleagues, ensuring everyone's in sync with operational shifts.

It starts with you!

Your communication skills, both written and verbal, are legendary
Launching initiatives, making strategic plans, and solving problems? It's your superpower!
Building bridges comes naturally. You'll thrive in our diverse team
You're the guiding light, dedicated to developing your peers
Details are your forte - nothing escapes your eagle eye

Perks we love at Optus

Competitive remuneration - $74,000 OTE (inc. Super) with generous sales commissions
Discounts on Optus products & services ($80 monthly credit + 25% discount on all plans)
Unlock additional benefits to over 400 retailers Australia-wide including Iconic, Mimco, Sephora, Myer & Ticketek
Access to professional development, training & mentoring opportunities offered through our exclusive OptusU! Capability Institute
Join our employee networks such as Express Yourself, Yarn & Elevate – Elevate is our employee network creating an inclusive community to empower & elevate women
Connect with what matters – 1 additional paid ‘Connected’ day annually for health, well-being, celebrating important family celebrations
Access to 14 weeks paid parental leave, paid volunteer leave & gender affirmation leave
Flexible working arrangements – talk to us about how this role can be flexible for you

Intrigued – but perhaps you don’t align to 100% of the role requirements? That’s OK, we strongly encourage you to apply – we all have growth & development opportunities.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170 and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.