The Business:

The Chief Operations Office (COO) keeps the Bank running and powers our customer obsession. We are the process engine room supporting the fulfilment of a wide range of products for CBA’s Retail, Commercial and Institutional customers, along with running regulatory operations and Group regulatory projects.

The Market Operations (MO) team within COO is accountable for operations activities that support the Global Markets, Settlements, Trade Finance, Institutional Lending and Transaction Banking products for Institutional and Business Bank clients across Australia, Asia, Europe and North America.

The MO Line 1 Risk Team partners with MO as well as our product partners, Line 2 and Line 3 to advise on risk, compliance, control, and change, ensuring the safety of our organisation and customers. We do this by fostering a culture of risk awareness and sound risk management practices.

See yourself in our team

As Manager Risk, Controls and Enablement, your role contributes to this outcome including:

• Act as a trusted advisor to leaders, fostering strong relationships with stakeholders, including Product Line 1, Line 2 and audit.

• Support the Market Operations business in identifying, managing, and mitigating operational and compliance risks, including controls, audits, and projects while ensuring alignment with our risk appetite, strategy, standards and policies.

• Offer guidance and support to manage risks arising from regulatory changes, industry practices, process enhancements, or product / service changes.

• Provide support and advice on issues and incidents by applying expertise in the effective design of controls, conducting thematic reviews to identify trends and recommend solutions and facilitate root cause analysis workshops.

• Develop an understanding of the businesses we support and how controls and regulations may apply

We're interested in hearing from people who have:

• Sound expertise in the identification and mitigation of current and future risks through improvements in processes, expertise in optimal control placement and control management.

• Operational Risk or Compliance management capability, ideally with experience in the Institutional Banking, Business Banking or the related Operations domains

• Strategic and conceptual thinking and problem solving skills, including ability to use data driven insights to solve problems.

• A pragmatic and solutions-focused mindset, with a proactive, can-do approach, open to new ideas and experiences and adaptable to change.

• Strong written communication skills.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.