Why Optus?

We are a business fuelled by optimism, unwavering customer focus and a team of amazing people.

And that’s where we come in…. “the amazing people” part!

Join our dynamic team at EB&I Delivery, where we are committed to delivering top-notch cloud and datacenter solutions. We are looking for a passionate and skilled Tier 2 Technical Specialist to join our Global Delivery and Operations team.

Your day to day will consist of...

• Manage and support technologies within the C&DC ATAC (Advanced Technical Support Centre) and GTAC (Government Technical Support Centre).
• Work with VMware, vSphere, vCenter, Microsoft Hyper-V, and other visualisation technologies.
• Administer and troubleshoot Linux and Windows servers.
• Handle Active Directory configuration, administration, and troubleshooting.
• Manage DNS, DHCP, NFS, FTP, and OS patch management using WSUS, SCCM, and Repo server (Linux).
• Support SAN storages, backup technologies, and protection applications.
• Provide mentoring and assistance to Tier 1 specialists and Analysts.
• Collaborate with customer stakeholders and client delivery groups to ensure successful and timely delivery of managed services.
• Participate in on-call rosters for incident escalation and resolution.

What makes you perfect for the role?

• Must be an Australian Citizen and able to obtain NV1 clearance.
• Extensive experience in ITIL environments.
• Strong troubleshooting and analytical skills.
• Experience in Cloud and DC platform design, implementation, and operation.
• Excellent communication and technical skills.

Optus is a place where we let you do you. We offer a range of benefits including:

• 3 days in the office, 2 days remote – with flexible hours to suit!
• Inclusive paid parental leave, up to 14 weeks for the primary care giver
• All Optus people have access to resources, webinars and support via the ‘Parents at Work portal’
• Own your own growth by accessing an extensive online and facilitator led learning catalogue.
• Connect at work through our colleague-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.
• Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.