Company Description

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

What's On Your Plate?

• Monitor and analyze daily rider accident data, identify trends, root causes, and areas of improvement.
• Drive strategic safety initiatives and collaborate with internal teams (Public Affairs, Legal, Training) and external partners (driving schools, government entities) to implement preventive measures.
• Use tools like Excel, Tableau, and IMS to track performance, draw insights, and convert complex datasets into visual reports for stakeholders.
• Own and manage projects with clear SMART KPIs, centered on improving rider safety and reducing incidents on the road.
• Leverage rider telematics and AI-based driving behavior tools to understand patterns in speeding, harsh braking, road fines, and take corrective action.
• Lead the design and rollout of safety campaigns such as Road Safety Weeks, in-app communications, and targeted training (e.g. night driving, highway safety).
• Ensure all standard operating procedures (SOPs) are up-to-date and compliant with local regulations.
• Serve as the main point of contact for all things "Rider Safety" in the UAE, presenting findings and progress updates to senior leadership, city teams, and other departments.

Qualifications

What Did We Order?

• Experience: 2–4 years in Health, Safety, and Environment (HSE), ideally in logistics, last-mile delivery, transportation, or field safety environments.
• Certifications (Nice to Have): NEBOSH, OSHA.
• Tech Skills: Strong proficiency in Excel, PowerPoint, Tableau/Looker, and IMS systems.
• Soft Skills: High attention to detail, mature and data-sensitive mindset, excellent problem-solving, and adaptability.
• Communication: Strong English communication and presentation skills; Urdu or Arabic is a plus.
• Stakeholder Engagement: Experience working cross-functionally with DOLs, C-levels, Public Affairs, Legal, Procurement, and external driving schools or vendors.
• Cultural Fit: Self-motivated, proactive, organized, and passionate about improving the lives and safety of frontline riders.