Would you like to shape our next-generation training strategy?
Do you have a passion for training and solving problems for our customers?
Join our technology driven Sales Team
Our team offers a plant-wide, holistic suite of computerized machine condition monitoring and protection services as well as driven software solutions for Asset Performance Management called Cordant Solutions. We help our customers and partners to achieve outstanding levels of reliability through our innovative suite of hardware and software solutions.
As a Global Training Commercial & Communications Leader - Industrial Solutions, you will be responsible for:
- Collaborating globally within Projects and Services, to define customer training strategy and growth plan, increase visibility of Cordant training offerings, and define training offer development roadmap based on market analysis and Cordant integration.
- Developing inclusive solution and ensure training is integrated in Cordant Service offers
- Improving training offerings, pricings and growth. Improve training capabilities to meet customer training needs: equipment, instructors, new courses and technology. Implement pricing and packaging of training offerings. Enable training growth through customer engagement, marketing and campaign efforts and own customer satisfaction on external training and use feedback to aide with course development.
- Driving training financial and improve registration statistics and analytics
- Owning training website for customers
- Developing customer success stories on training or skill development plans
- Owning the development of customer training portal and customer promotional campaigns.
- Working directly with content owners to determine the most appropriate, effective, and efficient means of communicating messages that highlight Services successes, customer appreciation and capabilities.
- Partnering with Marketing leadership to ensures external marketing campaigns are conducted in accordance with BH best practices.
- Supporting Project and Services Leadership team to improve any process or procedure for growth enablement.
- Leading communications efforts to build awareness and understanding of Cordant Projects & Services strategy, business development, technology initiatives.
- Delivering communication solutions and strategies that help to drive business KPIs.
- Striving to ensure all Communications are technically correct and promoted in the most strategic fashion ensuring audience participation.
- Owning the relationship with our Global Training Partners Like Mobius/ICML to drive growth, awareness and improved communication strategies with tools and applications available.
- Quantifying and addressing investments needed to ensure Communications Growth is achieved as per KPIs, efficiently and to the benefit of Projects and Services and the Larger Business.
Fuel your passion
To be successful in this role you will:
- Have a bachelor’s degree from an accredited university or college
- Have 8+ years of experience in the Energy Industry
- Have strong oral and written communication skills.
- Have strong interpersonal and leadership skills.
- Be able to document, plan, market, and execute programs. Established project management skills.
- Have the ability for self-learning through internal and external training to enhance and support the job role.
Desired Characteristics
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Demonstrated ability to lead programs / projects.
- Ability to document, plan, market, and execute programs. Established project management skills.
- The ability for self-learning through internal and external training to enhance and support the job role.
- Use of extensive Business knowledge to influence and support technical and strategic communications.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
· Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
· Contemporary work-life balance policies and wellbeing activities
· Comprehensive private medical care options
· Safety net of life insurance and disability programs
· Tailored financial programs
· Additional elected or voluntary benefits
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