Company Description

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• New Vendor Onboarding:

Facilitate the onboarding process for new vendors, ensuring all necessary documentation and information are collected and processed efficiently.

Coordinate with vendors to ensure they understand our onboarding requirements and timelines.

• Vendor Training:

Develop and deliver training programs for new vendors to familiarize them with our systems, processes, and standards.

Provide ongoing training and support to existing vendors as needed.

• Mystery Shopping:

Conduct regular mystery shopping activities to evaluate vendor performance and adherence to company standards.

Prepare detailed reports on findings and provide actionable feedback to vendors and internal teams.

• Marketing Assets Delivery:

Manage the distribution of marketing assets to vendors, ensuring timely and accurate delivery.

Coordinate with the marketing team to develop and update promotional materials as needed.

• Vendor Support:

Serve as the primary point of contact for vendor inquiries and support requests.

Resolve issues promptly and escalate to appropriate teams when necessary.

Maintain strong relationships with vendors, ensuring their needs are met and they are satisfied with our services.

Qualifications

• Qualifications/ Experience: 

  • Must own a car

  • Bachelor’s Degree in any discipline

  • Working experience in the same or relative positions is a plus

  • Excellent communication skills

• Essential Skill Sets and Criteria

  • High attention to details

  • Strong time management

  • Team cooperation attitude

  • Strong communication, research, and writing skills.

  • Attention to detail and a commitment to delivering high-quality work.

  • Driving Licence 

• Desired Skill Sets and added bonus: 

  • Microsoft Office Suite

  • Flexibility

• Languages/system experiences etc. : 

  • Fluent English (Spoken and written)

  • Arabic is a plus